How can we help you today?

MagicLogic’s expert customer support team is all around the globe, ready and excited to help.

Contact Support

support

MagicLogic provides full in-house support for all of our products and we pride ourselves on our ability to provide reliable and fast assistance to our customers and partners.

Our standard coverage is Mon-Fri 08:00 – 20:00 Pacific Standard Time
info icon

24/7 coverage is available by special arrangement

For any support requests and general information, please contact us via

mail icon
support@magiclogic.com
support woman
Tips for faster support

If you are an existing customer or partner please mention this when contacting us.

  • 1

    Please do an export for us using the Export button in the Load Setup screen. This will save all the information we need into a single file that can then be attached to an email.

  • 2

    Provide a contact number and email address

  • 3

    Describe your issue or question in as much detail as you can. What were you doing? What are your goals?

Resources

What to explore further?

feature icon

FAQ’s and knowledge base

Access our support portal and get answers to the msot asked questions.

Explore FAQ
Arrow Icon
feature icon

Read the News

Check out our blog and stay in touch with the lasest industry news.

Explore News
Arrow Icon
feature icon

Download Cube-IQ trial

Evaluate the msot advanced Load Planning software on the market.

Sign up today
Arrow Icon